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We hope you love your Miora piece, but if for any reason you are not fully satisfied, you may request a return or exchange within 14 days of receiving your order.

All returns must be:

  • Unworn

  • In original packaging

  • Accompanied by proof of purchase

To start a return, email talktous@miora.co.uk with your order number.


Non-returnable items

For hygiene reasons, earrings cannot be returned unless faulty.
Custom or personalised orders are non-refundable.


Refunds

Once approved, a refund will be issued to your original payment method.
Postage fees are non-refundable.


Exchanges

If you would like to exchange your item, please state your preferred replacement in your request.


Faulty Items

If your item is damaged or faulty, contact us within 48 hours of receipt.
We will arrange a replacement or full refund.